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Tuesday, March 24, 2026 at 5:29 PM

Goodwill official informs Exchange on life-changing efforts of program

Marie Champagne, Career Resource Navigator for the Goodwill Career Center in Waycross, was the featured guest recently at the Waycross Exchange Club.

What many expected to be a familiar conversation about thrift stores quickly became an eye-opening look at an organization which has been quietly transforming lives for more than a century.

Most people recognize Goodwill by its retail stores — rows of donated clothing, household goods and hidden treasures. But as Champagne explained, those stores are only the front door to a much larger mission rooted in dignity, opportunity and self-sufficiency.

Goodwill’s story began in 1902 in Boston, founded by the Rev. Edgar J. Helms, a Methodist minister and early social innovator. Helms saw a simple but powerful solution to poverty — collect gently used goods from wealthier neighborhoods, train and employ individuals in need to repair them, and then resell or distribute those goods.

Workers earned wages, learned skills and regained purpose. From that idea emerged Goodwill’s enduring philosophy — “a hand up, not a handout.”

Helms envisioned Goodwill as more than charity. He described it as both an industrial program and a social-service enterprise that provides employment, training and rehabilitation for individuals with limited employability, while offering temporary assistance to those whose resources have been exhausted.

That vision laid the foundation for what is now a non-profit organization generating more than $5 billion annually and serving areas across North America.

Through its 21st Century initiatives, Goodwill has committed to improving economic self-sufficiency for millions of individuals and families. While times have changed, Helms’ resolve remains relevant — to press forward until poverty and exploitation no longer hold people back.

Among the biggest surprises for many was learning where the revenue from donated goods actually goes. Every purchase made at a Goodwill store helps fund life-changing programs designed to support people at every stage of life.

Among those are:

Beyond Jobs, funded by a $2.5 million Walmart Foundation grant, helps single mothers not only find employment but retain jobs, advance careers and build long-term financial stability.

SCSEP (Senior Community Service Employment Program) provides on-thejob training for adults 55 and older, helping them update skills, rebuild confidence and maintain economic security.

Goodwill GoodGuides offers mentoring for at-risk youth ages 12-to-17, providing structure, guidance and positive role models.

Pathways Out of Poverty prepares participants for green-sector jobs in energy efficiency and renewable energy.

GCFLearnFree, an initiative of the Goodwill Community Foundation, offers 750+ free online courses in computers, math, reading and career planning.

Childcare assistance helps job seekers transition into employment by covering 100 percent of childcare costs the first week, then gradually tapering support as individuals gain financial independence.


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